IT Demand Management vs. Capacity Planning

QSM helps align demand and capacity with effortless speed and reliability.

The juggler's dilemma.

Designed for: Portfolio executives tasked with matching stakeholder demand with IT capacity.

Many organizations have an insatiable demand for IT solutions; they want them quickly and cheaply.

But in reality, IT has a limited capacity—which puts portfolio managers in the unenviable position of trying to juggle a plethora of shifting needs and resources.

Fortunately, QSM is here to help.

We’ll help you build an enterprise demand model that lets you confidently negotiate demand limits, match demands to your current resources, and explore the impact of adding or removing capacity on the go.

IT Demand Management vs. Capacity Planning Process


Quantify Existing IT Demand

We'll reverse-engineer existing estimates and project plans into our tools—creating estimates for projects where none exist.


Identify High Risk Programs

We'll chart each project against industry trend lines to identify those most likely to miss their schedule or cost goals.


Build IT Demand Model

We'll build an "as planned" demand model for your portfolio, to include schedule, resources by skill, staffing, cash flow and cumulative cost.


Demand-Capacity Balancing Scenarios

We'll compare demand to capacity—making adjustments by shifting start dates or staffing levels on selected projects. Where appropriate, we'll explore the impact of changes to capacity increases (on demand staffing) or capacity decreases (budget cuts), and we’ll identify when it's safe to take on new projects.


Interface to PPM system

If desired, our PPM framework allows us to feed this intelligence directly into your enterprise PPM systems.

IT Demand Management vs. Capacity Planning Benefits

Confidently negotiate demand limits with your business stakeholders

Identify how high-risk programs consume capacity and disrupt demand planning

Show the demand impact of budget cuts

Eliminate late game surprises

Know when it’s safe to take on new work

Identify opportunities to save money and optimize resources

Return on Investment

Learn More About QSM Consulting

We offer a variety of industrial-strength solutions to meet all needs and budget requirements, including complete solutions, “lite” versions, and incremental build-outs.

We typically recommend a staged implementation, as it enables a client to realize significant value while getting to know our process. We also suggest working with us on a single project, to start. You’ll get a good feel for QSM consulting, its benefits, and its suitability for your organization.

Please contact our solution design consultants at 800 424-6755 to discuss your individual needs and constraints. We’ll draft a statement of work, and then work with your procurement team to get a master service agreement in place. Once a purchase order has been issued, we’ll start to execute the project.