Practical Software Estimation Measurement

New Additions to the QSM Team

QSM is pleased to announce we have been rapidly growing this year. To accommodate our new consulting services, training offerings, SLIM tool releases, and research projects, QSM has welcomed a wide range of talented and experienced team members.  Here's a brief overview of our recent additions:

Phil Armour joins the QSM Consulting Team with nearly 40 years of software consulting experience. A longtime SLIM trainer and teaming partner, Phil is also the author of The Laws of Software Process: A New Model for the Production and Management of Software and is contributing editor and author of the column “The Business of Software” in Communications of the ACM.

Another familiar face, Laura Zuber, also recently joined the QSM Consulting Team. Laura has 20 years of experience in software development consulting and training, six of which have been with QSM. Prior to coming to QSM, Laura managed software development projects, and served as a senior software process improvement specialist at SAIC. 

A longtime customer of SLIM at Boeing, John Staiger is a distinguished graduate of the Navy War College and Six Sigma Black Belt with over 30 years of experience in program and project management and statistical analysis. John assists with SLIM Training, as well as consulting and research work.

Jason Beach joins our consulting team with broad experience programming software applications in industries ranging from education, transportation, healthcare, energy, and the military.  In addition, he served as an Army officer for two tours in Iraq, leading an Air Defense Artillery platoon and as a member of Civil Military Operations staff.

Andrew Riccobono comes to QSM Consulting with extensive experience deploying major systems and providing training to State Department staff at overseas posts and embassies in over 40 countries.  Andrew has a wide range of experience in government, accounting, aerospace and telecommunications and also served as a secondary school teacher in computer information systems and business.

Jamie Hankins joins our development team with a strong technical background, having developed software for over 25 years. Jamie has worked for such companies as Microsoft, Honeywell, and most recently RightNow Technologies.

We are also pleased to welcome our new Office Manager for the QSM McLean office, Danielle Smoot. Danielle has a great deal of experience in Business Administration, as well as Marketing and Event Planning.  She has worked for Novell, Inc., Pro-Unlimited Assignment BEA Systems, Inc., and AVCOM East, Inc. 

To read full bios and more news from QSM, visit QSM News and Events.

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