Dr. Andy Berner has helped organizations improve their software development processes for over 20 years. He has “hands-on” experience with almost every role in software development. He is on the QSM software development team and is leading the work at QSM to incorporate Agile techniques into and enhance the resource demand management capabilities of the SLIM-Suite. He has recently published several articles on Agile methods and practices, focusing on planning projects to set realistic expectations. He has spoken at numerous conferences on software tools and methods, often with an emphasis on how to make sure that tools serve the team, rather than the other way around. He has an A.B. cum Laude in Mathematics from Harvard University, a Ph.D. in Mathematics from the University of Wisconsin, Madison, and has seven US Patents.