Using Metrics to Manage Runaway IT Projects
Technology organizations spend thousands of hours a month planning and delivering their software engineering, cloud, and IT transformation projects. Unfortunately many of these projects start off with unrealistic expectations around cost, duration and scope; or they start fine, but then customer requirements change. Being able to generate metrics analysis and adaptive forecasting when projects are in trouble is essential to saving money and time. All of this combined with the need to negotiate and reset expectations can make this process a challenging one. In this webinar, Keith Ciocco will show how estimation and control tools can be leveraged early and while projects are in-flight.
Keith Ciocco has more than 30 years of experience working in sales and customer service, with 25 of those years spent with QSM. As Vice President, his primary responsibilities include supporting QSM clients with their estimation and measurement goals, managing business development and existing client relations. He has developed and directed the implementation of the sales and customer retention process within QSM and has played a leading role in communicating the value of the QSM tools and services to professionals in the software development, engineering and IT industries.
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