As Marketing Director at QSM, Elisabeth Pendergrass has over 17 years of experience working in software and technology marketing. Her responsibilities at QSM include website and search engine marketing, organizing in-house and joint webinars, social media, creating marketing materials for new product offerings, and managing PR efforts. elisabeth_pendergrass@qsm.com Elisabeth Pendergrass's Recent Blog PostsSoftware Estimation Basics: What Is a Top-Down Estimate?New Resource: The Complete Guide to Software Process ImprovementWebinar Replay: Making Better IT Cost & Scope Decisions with Top-Down EstimationNew Article: The Problems with Software Development as Seen by Professional EstimatorsWebinar Replay: How to Estimate Reliability for On-Time Software Development WebinarWebinar Replay: Larry Putnam, Sr.'s Legacy and Understanding the Physics of Software ProjectsWebinar Replay: Critical Cost & Schedule Target Setting with Data-Driven EstimationRemembering Larry Putnam, Sr.Webinar Replay: Leveraging Historical Data for Better Software Development EstimationWebinar Replay: Cost Optimization Best Practices for Software and IT Budgeting