I Want to : Accurately estimate cost, schedule, and reliability... Negotiate achievable development schedules... Communicate effectively and manage customer expectations... Leverage my history and industry data to estimate future projects... I Want to: Predict when software is reliable enough to ship... Have early warning indicators for risk mitigation & status reporting... Show my customer the schedule and cost impact of requirements changes... Implement earned value reporting... I Want to: Establish a CMMI-compliant software metrics program... Create a database of software project metrics... Analyze metrics to support process improvement... Benchmark projects against internal and industry trends...